Your Privacy
Privacy Policy
Last updated: October 2026
Introduction
- Smart Rent Santorini ("we", "us", "our") operates the website smartrentsantorini.com, providing car rental booking services on the island of Santorini, Greece.
- This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website and services, in accordance with the EU General Data Protection Regulation (GDPR) and Greek data protection law.
Data We Collect
- Contact details: full name, email address, telephone number and country of residence.
- Booking details: pickup and return locations, dates and times, flight number, accommodation name, number of passengers and driver age.
- Payment guarantee: credit card details (number, expiry, CVV and PIN) collected only to guarantee the reservation, as described in our Rental Terms.
- Communications: messages you send us via the contact form, email, WhatsApp or Viber.
How We Use Your Data
- To process and confirm your booking request and arrange vehicle delivery or pickup.
- To contact you about your reservation, including via WhatsApp or Viber where you have indicated availability.
- To meet airport meet-and-greet requirements using your flight number and name.
- To fulfill our legal and tax obligations and to prevent fraud.
Legal Basis
- We process your data based on your consent when submitting a booking or contact request, on the performance of a contract for your rental, and on our legitimate business interests and legal obligations.
Cookies & Analytics
- We use cookies and similar technologies to operate the site, remember your booking selections, and measure traffic through Google Ads and analytics tools.
- You can accept or decline non-essential cookies via the cookie banner shown on your first visit. Declining does not prevent you from using the site.
Data Sharing
- We do not sell your personal data. We share it only with service providers who help us operate (such as email and analytics providers) and with authorities where required by law.
- Payment card details are used solely as a rental guarantee and are handled in line with our Rental Terms.
Data Retention
- We keep booking and contact records for as long as necessary to provide the service and meet legal or tax requirements, after which they are deleted or anonymized.
Your Rights
- Under the GDPR you have the right to access, correct, delete or restrict the processing of your personal data, to data portability, and to withdraw consent or lodge a complaint with a supervisory authority.
- To exercise any of these rights, contact us at info@smartrentsantorini.com.
Security
- We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss or misuse. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.
Changes to This Policy
- We may update this Privacy Policy from time to time. The latest version will always be published on this page with the revised date.